Questions and answers

We can't say. Insurers decide for themselves, and some ask for proof of defensible-space work while others don't. Ask yours what it wants to see before we start, and we'll write the scope and photos to match. We don't promise a discount or coverage.

It depends on the lot: area, slope, brush, trees and where the debris goes. The page on how pricing works lists each part. The number comes in writing after the site walk.

After the walk we write the scope with a start and finish window. Zones 0 and 1 go quickly; most of the time is in zone 2, where the brush and trees are. Weather and red flag days can move a day.

Our California contractor license is in the footer of every page, with a link to the state board's lookup. We send a certificate of insurance with the written scope if you ask.

About an hour. We walk each ring with you, measure, take photos and ask what you want to keep. Afterward we send a map and a written estimate with a price for each zone.

A deposit books the crew. The balance is due after we walk the finished lot with you. The estimate states each amount and the methods we take.

We don't run mowers, saws or grinders on a red flag warning or a hot, dry, windy afternoon. Rain doesn't stop planting or hand work. We tell you when we move a visit.

Move cars, patio furniture and firewood away from the house if you can. Tell us about buried irrigation, septic and gas lines, and tie a ribbon on any plant you want to keep.

Yes. The county, each city and each fire district set their own requirements, and some lots are inspected. We read your district's list at the walk and write the scope to meet it. We can't give you an inspection result.

Santa Rosa and northern Sonoma County, from Cloverdale to Kenwood, plus Napa and Calistoga. The service area page lists the towns and the places we don't go.

Yes. Odalys, who schedules visits and writes the estimates, speaks Spanish, and so do some on the crew, though not everyone. Every page here has a Spanish version, and we can write your estimate in Spanish.